Terms and Conditions
Terms and Conditions
Last updated: December 8, 2025
Welcome to Express Local Appliance Repair (“we,” “our,” or “us”). By accessing or using our website https://www.expresslocalappliancerepair.com/, scheduling service, or contacting us, you agree to the following Terms and Conditions. Please read them carefully.
If you do not agree with these terms, please do not use our website or services.
Services
Express Local Appliance Repair provides residential and commercial appliance repair services. All services are subject to technician availability, service area coverage, and confirmation.
Scheduling a service request does not guarantee availability at a specific time unless confirmed by our team.
Online Booking
We use Workiz as our online booking and service management platform. When you submit a booking request:
- You confirm that the information provided is accurate and complete
- You authorize us to contact you regarding your request
- Final appointment confirmation may require technician approval
We reserve the right to reschedule or cancel appointments due to unforeseen circumstances, including parts availability, technician availability, or safety concerns.
Estimates & Pricing
- Service estimates are based on the information provided and initial diagnostics
- Final pricing may change after full inspection of the appliance
- Diagnostic fees may apply and are disclosed prior to service
- Any additional repairs or costs will be communicated before work proceeds
Payment is due upon completion of service unless otherwise agreed in writing.
Cancellations & No-Shows
To avoid cancellation or no-show fees:
- Please notify us as soon as possible if you need to cancel or reschedule
- Missed appointments or late cancellations may be subject to a service charge
Specific policies may vary depending on service type and location.
Warranties & Repairs
- We may offer limited warranties on labor and/or parts used during repairs
- Warranty coverage does not apply to misuse, neglect, improper installation, or unrelated failures
- Warranty terms will be explained at the time of service
We do not guarantee the lifespan of any appliance or future performance beyond the scope of the completed repair.
Customer Responsibilities
You agree to:
- Provide accurate appliance and service information
- Ensure safe and reasonable access to the appliance
- Disclose known issues such as leaks, electrical problems, or prior damage
We reserve the right to refuse service if conditions are unsafe or access is restricted.
Communications & Consent
By contacting us or submitting your phone number, you consent to receive:
- Service-related phone calls
- Text messages regarding appointments, updates, or follow-ups
Calls may be recorded for quality assurance and training purposes. Message and data rates may apply. You may opt out of non-essential communications at any time.
Limitation of Liability
To the fullest extent permitted by law:
- Express Local Appliance Repair is not liable for indirect, incidental, or consequential damages
- We are not responsible for pre-existing appliance conditions or failures unrelated to our repair
- Our liability is limited to the amount paid for the service performed
Website Use
You agree not to:
- Use this website for unlawful purposes
- Attempt to disrupt or damage website functionality
- Copy, distribute, or misuse website content without permission
All website content is owned by Express Local Appliance Repair unless otherwise stated.
Third-Party Services & Links
Our website may include links or integrations with third-party services (such as Workiz). We are not responsible for the content, policies, or practices of third-party platforms.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Updates will be posted on this page with the revised effective date.
Continued use of our website or services constitutes acceptance of the updated terms.
Governing Law
These Terms and Conditions are governed by the laws of the state in which services are provided, without regard to conflict of law principles.
Contact Information
Express Local Appliance Repair
Phone: (951) 800-4030
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