Privacy Policy
Privacy Policy
Last updated: December 8, 2025
Express Local Appliance Repair (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website:
https://www.expresslocalappliancerepair.com/
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or schedule service.
Information We Collect
We may collect the following types of information:
Personal Information
When you contact us or book a service, you may provide:
- Name
- Phone number
- Email address
- Service address
- Appliance and service details
Booking & Communication Data
We use Workiz as our online booking and service management platform. When you schedule service online, your information is securely processed and stored through Workiz.
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Referring website
This data is collected using cookies and analytics tools to improve website performance and user experience.
How We Use Your Information
We use your information to:
- Schedule and manage appliance repair services
- Respond to service requests and inquiries
- Communicate appointment details and updates
- Improve our website and customer experience
- Provide customer support
- Comply with legal and regulatory requirements
We do not sell, rent, or trade your personal information.
Phone Calls & Text Messages
If you call us at (951) 800-4030, calls may be recorded or logged for quality assurance, training, and service purposes.
By submitting your phone number through our website, you consent to receive service-related calls or text messages from Express Local Appliance Repair. Message and data rates may apply. You can opt out at any time by requesting it.
Use of Third-Party Services
We may share your information with trusted third-party providers only when necessary to operate our business, including:
- Workiz (online booking and job management)
- Website analytics providers
- Communication and customer support tools
These providers are required to protect your data and use it only for authorized purposes.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Analyze website traffic
- Improve functionality and performance
- Understand user behavior
You can disable cookies through your browser settings, though some features of the website may not function properly.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission or storage method is 100% secure.
Your Rights & Choices
You have the right to:
- Request access to your personal information
- Request correction or deletion of your data
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Express Local Appliance Repair
Phone: (951) 800-4030
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